Effective Date: 04/03/2026
Business Name: Al Burooj
Website: https://thealburooj.com
1. Delivery Areas
We currently deliver within:
- [City Name]
- Surrounding areas within [X] km radius
Orders outside delivery zones may be declined.
2. Delivery Time
Estimated delivery time:
- Standard Hours: 30–60 minutes
- Peak Hours / Weekends: 45–75 minutes
Delivery times are estimates and may vary due to traffic, weather, or order volume.
3. Delivery Charges
Delivery charges depend on location and distance.
Minimum order amount may apply for certain areas.
Exact charges are shown at checkout.
4. Order Tracking
Customers will receive order confirmation via:
- SMS / WhatsApp / Email (if applicable)
For live updates, contact us directly.
5. Failed Delivery
Orders may be cancelled if:
- Customer is unreachable
- Incorrect address provided
- Refusal to accept order
In such cases, refund eligibility will be reviewed under our Refund Policy.